PRIVACY POLICY

1. Introduction

Dokko (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at dokko.io and related services (collectively, the “Service”).

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you sign up via a third-party provider (e.g., Google), we receive your name and email from that provider.

Form Data

When you create forms, we store form definitions, field configurations, and submission data. E-signature data is stored with timestamps and IP addresses for audit trail purposes.

Usage Data

We automatically collect device information, browser type, IP address, pages visited, and interaction patterns to improve the Service.

3. How We Use Your Information

• Provide, operate, and maintain the Service
• Process form submissions and generate PDFs
• Facilitate e-signature workflows with legally compliant audit trails
• Send transactional emails (submission confirmations, signing requests)
• Analyze usage patterns to improve the platform
• Respond to support requests and inquiries
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with third-party service providers who assist in operating the Service (hosting, email delivery, payment processing), but only to the extent necessary for them to perform their functions. All providers are bound by data processing agreements.

5. Data Security

We implement industry-standard security measures including encryption at rest and in transit (TLS 1.2+), secure authentication, and regular security audits. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Form submission data and e-signature audit trails are retained according to applicable legal requirements. You can request deletion of your account and associated data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

8. Cookies

We use essential cookies to maintain your session and preferences. Analytics cookies are used to understand how visitors interact with the Service. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@dokko.io or visit our contact page.